Actions for Measuring Training Success
1. Identify the desired behavior that aligns with business goals
2. Provide training that conditions people to act or respond in those ways
3. Encourage the desired behavior outside of the training event
4. Deliberately seek to observe the new behavior
5. Document observation of the behavior
What is Learning? Is it a change in behavior or understanding? Is it a process? Let us design and administer surveys to improve your performance and employee morale.